Mastering Emotional Intelligence for Doctors

Emotional intelligence shapes every patient interaction and professional relationship you have, yet most doctors have never been taught it as a skill in its own right.

This full day works through the key areas of emotional intelligence: self-awareness, self-regulation, empathy and social skills, so you can apply each one deliberately, not just by instinct.

• Understand the key areas of emotional intelligence and their role in medicine.
• Recognise your own emotions and their impact on your professional behaviour (self-awareness).
• Manage your emotional responses under pressure and in challenging situations (self-regulation).
• Develop empathy skills, including active listening and responding to emotional needs (empathy).
• Build stronger professional relationships through influence, collaboration and communication (social skills).
• Use tools to assess your own emotional intelligence and build a development plan.