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Event Cancellation Policy

We understand that sometimes unforeseen circumstances can lead to the cancellation of an event. To ensure that our clients understand our policy regarding event cancellations, we have created the following guidelines:

Cancellation by the Client: If a client wishes to cancel an event, they must do so in writing (via email or letter) and notify us as soon as possible. The following cancellation fees will apply:

 

  • If the cancellation is made 30 days or more before the event date, there will be no cancellation fee and a full refund will be provided.
  • If the cancellation is made less than 30 days before the event date, a cancellation fee of 50% of the total cost of the event will be charged.
  • If the cancellation is made less than 7 days before the event date, a cancellation fee of 100% of the total cost of the event will be charged.

Cancellation by the Organiser: In the unlikely event that we need to cancel an event, we will provide a full refund to all clients who have registered for the event. We will also make every effort to notify clients of the cancellation as soon as possible.

Force Majeure: We understand that events can be impacted by unforeseen events such as natural disasters, epidemics/pandemics, war, terrorism, etc. In such cases, we reserve the right to cancel an event without any liability or penalty. We will make every effort to reschedule the event and transfer any fees paid by the clients to the rescheduled event. If a rescheduled event is not possible, we will provide a full refund to all clients who have registered for the event.

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