Improving and Sustaining New Initiatives: Practical Tools for Change

This interactive workshop supports healthcare professionals to implement, improve, and sustain new initiatives using proven methodologies such as Lean and Six Sigma. With a focus on real-world application, participants will explore how to reduce waste, improve efficiency, and enhance the experience of patients, service users, and colleagues.

Participants will gain practical tools to analyse processes, identify inefficiencies, and make data-driven decisions. The session introduces Lean and Six Sigma concepts in an accessible format, including techniques for mapping processes, measuring impact, and engaging stakeholders to embed sustainable change.

The aim of this workshop is to equip participants with a foundational understanding of Lean and Six Sigma methodologies and how to apply them to improve new or existing services. It focuses on sustainable change that enhances both operational effectiveness and customer experience in healthcare.

• Understand the core principles of Lean and Six Sigma as applied to healthcare settings.
• Use process mapping and root cause analysis to identify inefficiencies.
• Apply practical tools to improve service delivery and team workflows.
• Incorporate feedback from patients, service users, and colleagues to guide improvements.
• Develop strategies for sustaining change and measuring long-term impact.