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The Art of Breaking Bad News

what does this course cover?

The conversation is in twenty minutes and the family do not know yet. Breaking bad news well is a trained skill, and almost nobody gets to practise it anywhere safe.

 

Led by a senior trainer, this session gives you communication frameworks and practice to deliver difficult news with compassion and professionalism.

Learning outcomes:

  • Understand the impact effective communication has when breaking bad news to patients and colleagues.
  • Identify and overcome the personal and situational barriers that make these conversations harder.
  • Apply communication frameworks to handle high pressure conversations with confidence.
  • Enhance ability to deliver difficult news with empathy and professionalism, ensuring compassionate support for patients and colleagues.
  • Develop a personal plan to integrate these skills into your everyday practice.
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