The Art of Breaking Bad News

This specialised workshop is designed for doctors aiming to master the delicate art of breaking bad news with compassion and empathy. Led by a senior trainer from DoctorsTraining, the course provides advanced communication skills to navigate these challenging conversations effectively. Participants will enhance their ability to convey difficult information while maintaining professionalism and emotional support.

Participants will develop essential skills for breaking bad news, including strategies to overcome barriers and manage high-pressure situations. The workshop focuses on communication frameworks, active listening, and techniques for providing constructive feedback. Emphasis is placed on modelling professional behaviours that foster respect, empathy, and well-being in healthcare settings.

The primary objective of this workshop is to elevate doctors’ proficiency in delivering difficult news by focusing on practical applications and real-world scenarios. The workshop aims to enhance participants’ ability to handle challenging conversations with compassion and professionalism, ultimately improving patient care and team dynamics.

• Understand the importance of effective communication when breaking bad news and its impact on patients, colleagues, and the healthcare environment.
• Identify and overcome potential barriers to effective communication, including personal and situational challenges.
• Apply communication frameworks and strategies to handle high-pressure situations with confidence.
• Practice advanced techniques such as active listening, supportive and challenging questioning, reframing, and providing developmental feedback.
• Model professional behaviours that promote a culture of respect, safety, and well-being in the workplace.
• Develop an individualised plan to integrate new skills and behaviours into everyday practice.
• Enhance ability to deliver difficult news with empathy and professionalism, ensuring compassionate support for patients and colleagues.