Difficult Conversations and Conflict Resolution
training programme for :
CONS/GP, SAS, PGDiT, LED / IMG, AHP
Course Length
GPC Frameworks
what does this course cover?
Difficult conversations do not wait for you to feel ready, and most doctors have never been given practical tools for managing them well.
Preparing, managing your own reaction, navigating resistance. Strategies that end a difficult conversation somewhere better than it started.
Learning outcomes:
- Develop techniques for effectively preparing for and initiating challenging discussions.
- Learn strategies to control your emotions and stay composed under pressure.
- Apply active listening skills to understand the other perspective.
- Address resistance constructively rather than letting a conversation stall.
- Build workplace relationships that are stronger, not weaker, after a hard conversation.
OTHER WORKSHOPS YOU MIGHT BE INTERESTED IN
Small Group Facilitation Skills
Small group teaching is the format most doctors are handed and least often trained for. Five students at a bedside, eight around a table, one dominant voice, three silent, and very little time.
The skills to make any small group work at the...
training programmes for :
Educator & Supervisor Development
Course Length
GMC Domains
Purposeful Meetings: Lead with Clarity and Confidence
This practical workshop equips healthcare professionals with the skills to run efficient, purposeful meetings. From setting clear agendas to chairing with confidence, participants will gain tools to enhance engagement, manage time effectively, and...
training programmes for :
Leadership & Management