Difficult Conversations and Conflict Resolution
training programme for :
CONS/GP, SAS, PGDiT, LED / IMG, AHP
Course Length
GPC Frameworks
what does this course cover?
Difficult conversations do not wait for you to feel ready, and most doctors have never been given practical tools for managing them well.
Preparing, managing your own reaction, navigating resistance. Strategies that end a difficult conversation somewhere better than it started.
Learning outcomes:
- Develop techniques for effectively preparing for and initiating challenging discussions.
- Learn strategies to control your emotions and stay composed under pressure.
- Apply active listening skills to understand the other perspective.
- Address resistance constructively rather than letting a conversation stall.
- Build workplace relationships that are stronger, not weaker, after a hard conversation.
OTHER WORKSHOPS YOU MIGHT BE INTERESTED IN
Psychological Safety, Civility and Active Bystander Training
Incivility and microaggressions happen in plain sight, but most doctors have never been given the language or the confidence to intervene when they see them.
This session builds your skills as an active bystander, so you can raise cultural...
training programmes for :
Personal & Professional Effectiveness
Course Length
Difficult Conversations and Conflict Resolution
This course equips healthcare professionals with the skills to handle difficult conversations and resolve conflicts effectively. Participants will learn practical communication strategies to manage challenging situations, enhance their ability to...
training programmes for :
Personal & Professional Effectiveness