Influence and Negotiation Skills
what does this course cover?
A job plan, a rota swap, a business case, a colleague who needs to change their mind. You negotiate all week, and no one has trained you in any of it.
Most of us default to positional bargaining: staking out a demand and defending it. This session teaches principled negotiation instead, focusing on interests rather than positions, so you can reach better outcomes while strengthening working relationships rather than straining them.
Learning outcomes:
- Distinguish principled negotiation from positional bargaining and understand why it produces better outcomes.
- Uncover the interests behind positions to find solutions that work for both sides.
- Develop advanced communication skills for influencing colleagues and stakeholders.
- Manage conflict and handle challenging conversations with confidence.
- Prepare for real negotiations with a clear plan you can use straight away.
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