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Influence and Negotiation Skills

what does this course cover?

Master the art of influence and negotiation to elevate your effectiveness in healthcare settings. This interactive workshop equips healthcare professionals with essential skills to foster teamwork, enhance collaboration, and deliver high-quality care. Participants will learn to navigate complex interactions with colleagues, patients, and stakeholders confidently.

 

Explore proven techniques and strategies for influencing others and negotiating effectively. Through engaging activities and expert guidance, you’ll develop the skills needed to manage conflicts, build strong relationships, and achieve creative outcomes in challenging situations.

high-level aim:

This workshop aims to enhance participants’ influence and negotiation skills to improve teamwork and collaboration in healthcare. By mastering these skills, professionals will effectively navigate complex interactions, resolve conflicts, and achieve better outcomes for patients and teams.

Learning outcomes:

  • Grasp key principles and theories of influence and negotiation relevant to healthcare settings.
  • Develop advanced communication and interpersonal skills for effective influencing and negotiating with colleagues and stakeholders.
  • Apply negotiation techniques and strategies to achieve innovative solutions and foster sustainable relationships.
  • Manage conflicts and handle challenging conversations with confidence.
  • Enhance problem-solving and decision-making skills to support successful negotiations and collaborations.
  • Optimise emotional intelligence to navigate the stresses and challenges of healthcare environments.
  • Use feedback and reflective practice to continually refine and improve your influence and negotiation abilities.
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