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Feedback and Challenging Conversations

what does this course cover?

Difficult conversations do not wait for you to feel ready, a struggling trainee, an underperforming colleague, a conversation you have been avoiding for weeks.

 

Practical skills to give feedback that lands, support reflection on practice, and manage a challenging conversation without dreading it.

Learning outcomes:

  • Provide constructive feedback tailored to the educational context you are working in.
  • Support colleagues in reflecting safely on their practice.
  • Address factors impacting performance in a supportive, constructive manner rather than avoiding them.
  • Increase your own self awareness through practice, enabling clearer, more assertive communication.
  • Manage challenging conversations effectively to reach positive outcomes for everyone involved.
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