Feedback and Challenging Conversations

This workshop enhances attendees’ abilities to provide constructive feedback, manage challenging conversations, and support reflective practice. Participants will gain practical skills and strategies to communicate with confidence and professionalism.

The session will focus on tailoring feedback to the educational context, supporting reflective practice, addressing performance-impacting factors, and developing assertive communication skills. The goal is to equip attendees with the tools to handle difficult conversations effectively and foster a supportive learning environment.

To provide attendees with practical skills and strategies for delivering effective feedback, managing challenging conversations, and supporting reflective practice, thereby improving communication and professional interactions.

• Demonstrate the ability to give constructive feedback tailored to the educational context.
• Support individuals in reflecting safely on their practice and critical incidents to identify strengths and areas for improvement.
• Address factors impacting performance in a supportive and constructive manner.
• Increase self-awareness through feedback, enabling clearer and more assertive communication.
• Develop assertive communication skills to manage challenging conversations effectively and achieve positive outcomes.