Feedback and Challenging Conversations
what does this course cover?
Difficult conversations do not wait for you to feel ready, a struggling trainee, an underperforming colleague, a conversation you have been avoiding for weeks.
Practical skills to give feedback that lands, support reflection on practice, and manage a challenging conversation without dreading it.
Learning outcomes:
- Provide constructive feedback tailored to the educational context you are working in.
- Support colleagues in reflecting safely on their practice.
- Address factors impacting performance in a supportive, constructive manner rather than avoiding them.
- Increase your own self awareness through practice, enabling clearer, more assertive communication.
- Manage challenging conversations effectively to reach positive outcomes for everyone involved.
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