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Advanced Communication Skills Masterclass for International Medical Graduates

what does this course cover?

You trained in a system with its own rules for how doctors speak to patients, to families and to seniors. The NHS runs on a different set, and nobody writes them down.

 

Led by a senior trainer with medical education actors, a day of interactive practice in active listening, empathy, assertiveness, constructive feedback and cross cultural competence.

Learning outcomes:

  • Name the points in a consultation, handover or phone referral where cultural and linguistic difference most often costs you meaning.
  • Hold a conversation on track when the other person is anxious, rushed or hostile, and check understanding without causing offence.
  • Read and use nonverbal signals, including tone, distance and eye contact patterns that carry a different meaning in NHS settings.
  • Challenge a senior colleague, or raise a concern, where hierarchy and directness work differently from the system you trained in.
  • Practise the conversations you find hardest with medical education actors and model professional behaviour under pressure.
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