Advanced Communication Skills Masterclass for International Medical Graduates

This masterclass is tailored for international medical graduates aiming to refine their communication skills and model exceptional professional behaviours in diverse and complex situations. Led by a senior trainer from DoctorsTraining, with support from experienced medical education actors, this workshop provides interactive exercises and expert guidance to enhance proficiency in navigating challenging communication scenarios.

Participants will gain advanced skills in effective communication, including overcoming barriers such as cultural and linguistic differences. The workshop focuses on techniques for active listening, empathy, and giving constructive feedback. Emphasis is placed on understanding nonverbal communication, improving assertiveness, and building cross-cultural competence to foster a more effective and supportive healthcare environment.

The primary objective of this workshop is to advance international medical graduates’ communication skills and professional behaviours. By focusing on practical applications and real-world scenarios, the workshop aims to enhance participants’ ability to handle complex communication challenges, contributing to a more respectful, culturally competent, and effective NHS workplace.

• Understand the value of effective communication for patients, staff, and organisations in the NHS.
• Recognise potential barriers to effective communication, including cultural and linguistic differences.
• Demonstrate skills that facilitate effective communication, such as active listening, empathy, and providing constructive feedback.
• Develop an awareness of nonverbal communication and its impact on communication effectiveness.
• Explore different approaches and strategies to address communication challenges with patients, families, and colleagues.
• Improve assertiveness skills crucial for navigating the NHS workplace.
• Enhance cross-cultural communication skills and build cultural competence for better interactions in a diverse healthcare environment.