Feedback

The purpose of feedback is to:

  • Recognise and build on strengths
  • Identify limitations & structure development needs
  • Encourage self awareness & insight
  • Facilitate reflection
  • Set clear goals to improve performance and assist in career development

Top tips

Set up

  • Specific, Sensitive & Timely
  • Suitable venue away from patients
  • Clarify timeframe & agenda
  • Confidential

Process

  • Describes behaviour and its impact – non-judgmental
  • Involves the receiver – conversation – manage the airtime >50% theirs
  • Frequent
  • Fair
  • Relevant to their stage of training and against known expectations – don’t move goal post
  • Balanced – positive & negative 

Feedback should be understood and accepted by the receiver so remember to check out what they heard. Your version of the conversation may be different to theirs.

 

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s