Personal and Professional Effectiveness – Human Factors and Non-Technical Skills

Summary of workshop

This workshop focuses on the importance of human factors in healthcare and how they can impact the delivery of safe, effective, and high-quality care. Our experienced instructors will guide participants through the common human factors and non-technical skills necessary in clinical contexts and provide them with strategies to mitigate adverse events and errors during periods of high risk.

What will be covered?

Through engaging lectures and interactive activities, participants will gain an understanding of how internal and external factors can negatively impact performance and will be equipped with the knowledge to make everyday practice safer and more effective.

Understand the importance of non-technical skills and human factors in healthcare, and how they relate to the delivery of safe, effective, and high-quality care.
Identify common human factors and non-technical skills in a clinical context, such as communication, teamwork, situation awareness, and decision-making.
Appreciate how internal and external factors can impact performance, including stress, fatigue, workload, equipment design, and workplace culture.
Analyse potential risks and hazards in healthcare settings and apply human factors principles to prevent errors and adverse events.
Learn techniques for improving situational awareness, communication, and teamwork, including effective handovers and briefings.
Develop skills for managing high-stress situations and making timely, effective decisions under pressure.
Evaluate the effectiveness of interventions designed to improve human factors and non-technical skills in healthcare and apply best practices to support continuous quality improvement.