Advanced Communication Skills Masterclass Core Day 1 – Modelling Professional Behaviours  

Summary of workshop 

This training session is targeted towards healthcare professionals who aspire to elevate their communication skills and exemplify exceptional professional conduct in complex scenarios. Facilitated by a senior trainer from DoctorsTraining, and supported by two skilled medical education actors, this workshop is designed to augment learners’ proficiency in effectively communicating in challenging situations.

What will be covered? 

• Understand the value of effective communication and the importance of civility, self-compassion, and compassion for colleagues and patients.
• Identify potential barriers to effective communication and learn strategies to overcome them.
• Improve your skills to communicate effectively in high-pressure situations by gaining a better understanding of yourself.
• Explore communication frameworks and different approaches to tackle a range of communication challenges.
• Practice active listening, supportive and challenging questioning techniques, reframing, and developmental feedback to enhance your communication skills.
• Model professional behaviours that promote a culture of respect, safety, and well-being in the workplace.
• Develop an individualized plan to apply your new skills and behaviours to your everyday practice.

This course is ideal for:

Postgraduate doctors, SAS, local employed doctors, consultants, and allied healthcare professionals 

Option A – standalone course 10-16 

Option B – as part of a 2 day targeted intervention, 6 places reserved for individuals requiring additional support attending day 1&2 and 10 open places on day 1 only